SukeOutdoor PC Sunroom | Luxury Outdoor Bubble Rooms

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Add some general information about your delivery and shipping policies.

Before your order is shipped,sukeoutdoor.com has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Handling Time + Shipping Time
If your order contains multiple boxes, they will be shipped seperatly.
Handling Time: 1-2 Business Days
Shipping Time: 6-10 Business Days

Shipping Costs & Tax
Free Standard Shipping on all items.

Shipping Locations
Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.
We do not deliver to FPO, APO, and PO Box addresses.

Shipping Methods
All orders are shipped out via UPS or Fedex.

Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you have ordered multiple items with different ship readiness dates, you may receive separate shipments. Delivery will typically take 6 to 8 days, depending on your destination and the shipping carrier.

When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at support@sukeoutdoor.com within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.

Orders Tracking
You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your SukeOutdoor account and password to get a summary of past orders by visiting our Track Your Order’ Page for detailed steps of order tracking.

Note
Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
Please make sure the email address is correct on your order to receive the order confirmation and shipping confirmation emails.
We are not responsible for any return shipping cost if product didn’t meet yourexpectation nor placed a wrong order after order has been shipped out.
Items that weighs less than 150lbs will be dispatched by UPS/fedEx. While, items that are weigh more than 150lbs will be delivered by truck.


FAQs about SukeOutdoor
At SukeOutdoor, we hope you remain safe and healthy during life. It is our duty to offer a satisfying shopping experience for all of our valued customers as always. Light is at the end of the tunnel, so let's stay strong and patient during these special times. SukeOutdoor will be still here to do our best to support you.

Below are some common ordering and delivery questions that customers are concerned about during their order.

Q1. Will my package be delivered?
Of course will, SukeOutdoor's activities are currently continuing. However, delivery times may be longer than usual.

Q2. How long does it take to ship my package?
The delivery time of the goods is determined by the product and the delivery area. Affected by various factors, the overall delivery time is delayed to varying degrees compared to before.We will do our best to deliver your items as soon as possible and notify you by email.

Ship from Local Warehouses, Arrive in 6-8 Business Days

Q3. Will my package be infected?
It's safe to order from SukeOutdoor. We are taking extra precautions at the packing process, each package is disinfected before leaving our warehouse to ensure safe product and delivery for you.

Q4. What's the status of my order and delivery?
Once your order has been shipped out we will send you a shipping confirmation email that includes your tracking number. To check the status of your package, please click on the link and it will take you to the UPS, FedEx or other shipping vendors website.